PDSA
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YOUR PET
YOUR QUOTE
YOUR DETAILS
SUMMARY

YOUR PET

Please take care to answer all questions honestly and to the best of your knowledge as this could affect the amount that you pay, the claims that we pay and the cover we provide you

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We shall send your quote to this address

IMPORTANT INFORMATION:

  • By purchasing a PDSA Petsurance policy it does not mean you will be provided with free or subsidised treatment with PDSA
  • PDSA Petsurance does not cover any pre-existing conditions your pet has now and/or previously had
  • Illnesses that happen either before this policy starts or within the first 14 days will not be covered
  • Accidents that happen either before this policy starts or within the first 72 hours will not be covered
Defaqto Award

Defaqto 5* rating applies to Lifetime 8000

Need help?

Call us on

0800 980 6000

Opening hours

Monday to Friday 8am to 8pm

Saturday 9am to 2pm

FAQs

I have not received the email about my documents?

We will send you your documents within 5 working days. Please ensure your email account is configured to accept our email and any spam or junk mail filters are switched off. Our system monitors the delivery of your documents and if we cannot provide them electronically we will send them via the post. However if you haven’t received them after 5 days please contact us on 0333 234 0605.

I can’t download my documents?

There could be a number of reasons why this occurs. Firstly, check you have entered your security credentials correctly. If you are still experiencing difficulties please contact us on 0333 234 0605 and we will be able to help you.

I have forgotten the email address I provided you with?

Please contact our Customer Service Team on 0333 234 0605 who will be happy to assist.

I wish to receive my documents in the post?

Please contact our Customer Service Team on 0333 234 0605 who will be happy to assist.

I have deleted the email containing the link to my policy documents?

Please contact our Customer Service Team on 0333 234 0605 who will be happy to assist.

Insurance Product Information Document

To download Insurance Product Information Document for Time Limited Policies, please use the button below.

Download PDF

To download Insurance Product Information Document for Lifetime Policies, please use the button below.

Download PDF